CancelProof

Terms of Service

Last updated: July 11, 2026

Plain-language summary (not a substitute for the terms below). CancelProof helps you document your own subscription cancellations. It records what you do, it does not cancel anything for you, and it does not guarantee that a merchant, bank, or court will accept your documentation or issue a refund. It is not legal advice.

1. Who we are

CancelProof (the "Service") is a Chrome browser extension and related website operated by Matan Boker, an individual ("we", "us", or "our"). You can reach us at support@cancelproof.app.

By installing, accessing, or using the Service, you agree to these Terms of Service (the "Terms"). If you do not agree, do not use the Service.

2. What the Service does

CancelProof is a consumer tool that helps you keep track of your subscriptions and create your own evidence when you cancel one. Its features include:

Important — what the Service does not do. CancelProof never cancels a subscription on your behalf and never interacts with a merchant, bank, or payment provider for you. You perform every cancellation yourself; the Service only documents what you do. The Service does not provide legal advice, and its documentation is not a guarantee that any refund will be granted or that any third party will accept the record you create.

3. Your data and privacy

CancelProof is designed to be "local-first": your subscription data, screenshots, and session records are stored on your own device (in your browser) and are not sent to or stored on our servers. The only information we process on our servers is what is needed to sell and validate paid licenses (see Sections 5 and 6). Our handling of information is described in our Privacy Policy, which forms part of these Terms.

You are responsible for the content you capture with the Service and for keeping your own backups. We are not responsible for data loss caused by uninstalling the extension, clearing browser storage, or events outside our control.

4. Eligibility and acceptable use

You must be at least 18 years old, or the age of majority where you live, to use the Service. You agree to use the Service only for lawful purposes and only to document your own subscriptions and cancellations. You agree not to:

5. Free and paid features

Core features — including subscription tracking, reminders, Proof Mode, and the automatic session PDF — are available at no charge, subject to the limits described in the app (for example, a cap on the number of active tracked subscriptions on the free tier). Exporting a Refund Pack PDF is a paid feature, available either as a one-time "Single Pack Export" credit or through a "Pro" annual plan. The prices, limits, and features of each plan are those shown to you in the app or at checkout at the time of purchase.

6. Purchases, licenses, and payment

Payments are processed by our third-party payment provider, Stripe. We do not receive or store your full card details. When you buy a paid plan, you receive a license key that unlocks the paid feature for the corresponding plan or credit. You are responsible for keeping your license key safe; if you lose it, you can use our key-recovery page or contact support.

The Pro plan is a recurring annual subscription that renews automatically until you cancel it. You can stop future renewals at any time; cancellation takes effect at the end of the current paid period. Refunds are governed by our Refund Policy.

7. No professional advice; no guaranteed outcome

The Service and any content it produces are provided for your general use only and are not legal, financial, or professional advice. Whether documentation helps you obtain a refund or resolve a dispute depends on the merchant, your payment provider, applicable law, and other factors we do not control. You are solely responsible for how you use any record the Service creates.

8. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any documentation it produces will be complete, accurate, or accepted by any third party.

9. Limitation of liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, refunds, or savings, arising out of or relating to your use of the Service. To the extent we are found liable, our total aggregate liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Intellectual property

The Service, including its software, design, and branding, is owned by us and protected by law. These Terms do not transfer any ownership to you. The records, screenshots, and PDFs you create with the Service belong to you.

11. Changes to the Service and to these Terms

We may modify, suspend, or discontinue the Service or any feature at any time. We may also update these Terms from time to time; when we do, we will update the "Last updated" date above. Your continued use of the Service after changes take effect means you accept the revised Terms.

12. Termination

You may stop using the Service at any time by uninstalling the extension. We may suspend or terminate your access if you breach these Terms or misuse the Service. Sections that by their nature should survive termination — including Sections 7 through 10 and 13 — will survive.

13. Governing law and jurisdiction

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts of Tel Aviv-Jaffa, Israel, will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where mandatory consumer-protection law grants you the right to bring a claim in your place of residence.

14. Contact

Questions about these Terms can be sent to support@cancelproof.app.