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How to cancel CANAL+

A quick, up-to-date guide to cancelling CANAL+ — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if CANAL+ bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel CANAL+ in 5 steps

  1. Sign in to your Espace client at canalplus.com, or send a résiliation letter by recorded delivery.
  2. Open 'Gérer mon abonnement' → 'Résilier'.
  3. Give the required notice; an engagement period may carry early-termination fees.
  4. Return any decoder/equipment if asked.
  5. Keep the cancellation confirmation.

What happens after you cancel

CANAL+ subscriptions may have an engagement period (12 months) with early-termination fees; outside it, standard notice applies. Cancel via your Espace client or a recorded-delivery letter, return equipment, and keep the confirmation.

Subscribed through Apple, Google, or another provider?

If you subscribed to CANAL+ through the Apple App Store, Google Play, Amazon, or a telecom bundle, cancel through that provider instead.

Charged after cancelling CANAL+?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from CANAL+ — and why documented proof is what makes the difference.

Frequently asked questions

Will CANAL+ charge me after I cancel?
It shouldn't. After you cancel, CANAL+ keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling CANAL+.
Does cancelling CANAL+ delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in CANAL+'s settings.
How do I know my CANAL+ cancellation worked?
Look for a cancellation confirmation email from CANAL+ and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: CANAL+ Assistance. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

Accessibility

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