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How to cancel CBC Gem Premium

A quick, up-to-date guide to cancelling CBC Gem Premium — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if CBC Gem Premium bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel CBC Gem Premium in 5 steps

  1. Sign in at gem.cbc.ca from a web browser.
  2. Open your account → 'Manage Subscription' / 'Premium'.
  3. Select 'Cancel Subscription' and follow the prompts.
  4. Cancel before your renewal date — CBC Gem Premium auto-renews.
  5. Confirm you receive a cancellation email.

What happens after you cancel

You keep CBC Gem Premium until the end of the current billing period, then revert to the free ad-supported tier — you don't lose your account. CBC generally doesn't refund the current period, so cancel before renewal.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store, Google Play, Amazon, or Roku, cancel in that provider's subscription settings instead of on gem.cbc.ca.

Charged after cancelling CBC Gem Premium?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from CBC Gem Premium — and why documented proof is what makes the difference.

Frequently asked questions

Will CBC Gem Premium charge me after I cancel?
It shouldn't. After you cancel, CBC Gem Premium keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling CBC Gem Premium.
Does cancelling CBC Gem Premium delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in CBC Gem Premium's settings.
How do I know my CBC Gem Premium cancellation worked?
Look for a cancellation confirmation email from CBC Gem Premium and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: CBC Gem Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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