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How to cancel Chewy Autoship

A quick, up-to-date guide to cancelling Chewy Autoship — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Chewy Autoship bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Chewy Autoship in 5 steps

  1. Sign in at chewy.com from a web browser or the Chewy app.
  2. Open 'Account' → 'Manage Autoship'.
  3. Select the Autoship order → 'Cancel Autoship' (or change its frequency instead).
  4. Cancel before the next processing date to avoid the upcoming shipment.
  5. Confirm the change.

What happens after you cancel

Chewy Autoship is a recurring pet-supplies order, not a fixed subscription fee. Cancelling stops future shipments; a shipment already processing still ships. Cancel or reschedule before the next processing date. You can also pause or change frequency instead.

Subscribed through Apple, Google, or another provider?

Chewy Autoship is managed in your Chewy account — there's no app-store subscription.

Charged after cancelling Chewy Autoship?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Chewy Autoship — and why documented proof is what makes the difference.

Frequently asked questions

Will Chewy Autoship charge me after I cancel?
It shouldn't. After you cancel, Chewy Autoship keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Chewy Autoship.
Does cancelling Chewy Autoship delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Chewy Autoship's settings.
How do I know my Chewy Autoship cancellation worked?
Look for a cancellation confirmation email from Chewy Autoship and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Chewy Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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