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How to cancel Constant Contact

A quick, up-to-date guide to cancelling Constant Contact — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Constant Contact bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Constant Contact in 5 steps

  1. Sign in at constantcontact.com, or call to cancel (1-855-229-5506).
  2. Open 'My Account' → 'Billing' / 'Change Plan'.
  3. Select 'Cancel account' — full cancellation may require a phone call.
  4. Cancel before your monthly renewal date.
  5. Get a cancellation confirmation and keep it.

What happens after you cancel

Constant Contact bills monthly and prepaid plans in advance; cancelling stops future charges and you keep access to the end of the paid period. Full cancellation may require calling. Keep the confirmation.

Subscribed through Apple, Google, or another provider?

Constant Contact bills you directly on its website — there's no app-store subscription to manage.

Charged after cancelling Constant Contact?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Constant Contact — and why documented proof is what makes the difference.

Frequently asked questions

Will Constant Contact charge me after I cancel?
It shouldn't. After you cancel, Constant Contact keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Constant Contact.
Does cancelling Constant Contact delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Constant Contact's settings.
How do I know my Constant Contact cancellation worked?
Look for a cancellation confirmation email from Constant Contact and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Constant Contact Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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