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How to cancel Consumer Reports

A quick, up-to-date guide to cancelling Consumer Reports — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Consumer Reports bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Consumer Reports in 5 steps

  1. Sign in at consumerreports.org → 'My Account' → 'Membership & Billing'.
  2. Turn off automatic renewal, or select 'Cancel membership' (or call member services).
  3. If within the money-back window, request a prorated refund.
  4. Cancel before your renewal date — digital and print memberships auto-renew.
  5. Get a cancellation confirmation and keep it.

What happens after you cancel

Consumer Reports memberships auto-renew (monthly or annually). Cancelling stops future charges; you keep access to the end of the current period. CR offers a prorated refund of the unused portion in many cases. Cancel before your renewal date.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of on consumerreports.org.

Charged after cancelling Consumer Reports?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Consumer Reports — and why documented proof is what makes the difference.

Frequently asked questions

Will Consumer Reports charge me after I cancel?
It shouldn't. After you cancel, Consumer Reports keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Consumer Reports.
Does cancelling Consumer Reports delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Consumer Reports's settings.
How do I know my Consumer Reports cancellation worked?
Look for a cancellation confirmation email from Consumer Reports and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Consumer Reports Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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