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How to cancel CyberGhost VPN

A quick, up-to-date guide to cancelling CyberGhost VPN — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if CyberGhost VPN bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel CyberGhost VPN in 5 steps

  1. Sign in to your CyberGhost account at my.cyberghostvpn.com.
  2. Open 'My Subscriptions'.
  3. Turn off auto-renewal / select 'Cancel'.
  4. If you're within the money-back window (up to 45 days on longer plans), request a refund via live chat.
  5. Confirm auto-renewal is off and keep the confirmation.

What happens after you cancel

You keep VPN access until the end of your paid term. CyberGhost offers a money-back guarantee (up to 45 days on longer plans, 14 days on monthly) — request a refund via live chat within the window.

Subscribed through Apple, Google, or another provider?

If you bought CyberGhost through the Apple App Store or Google Play, cancel there; the refund is then handled by Apple/Google.

Charged after cancelling CyberGhost VPN?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from CyberGhost VPN — and why documented proof is what makes the difference.

Frequently asked questions

Will CyberGhost VPN charge me after I cancel?
It shouldn't. After you cancel, CyberGhost VPN keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling CyberGhost VPN.
Does cancelling CyberGhost VPN delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in CyberGhost VPN's settings.
How do I know my CyberGhost VPN cancellation worked?
Look for a cancellation confirmation email from CyberGhost VPN and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: CyberGhost Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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