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How to cancel Free Mobile

A quick, up-to-date guide to cancelling Free Mobile — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Free Mobile bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Free Mobile in 5 steps

  1. Sign in to your Espace Abonné at mobile.free.fr.
  2. Free Mobile plans are commitment-free — open the résiliation section in your Espace Abonné.
  3. Request a RIO number (dial 3179) if you want to keep your number, then confirm cancellation.
  4. Note the effective cancellation date (a short notice applies).
  5. Keep the cancellation confirmation.

What happens after you cancel

Free Mobile plans are typically without commitment, so you can cancel anytime with a short notice via your Espace Abonné. Use your RIO number to port your number to another operator. Keep the confirmation.

Subscribed through Apple, Google, or another provider?

Free Mobile bills you directly. Cancellation goes through your Espace Abonné — not an app store.

Charged after cancelling Free Mobile?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Free Mobile — and why documented proof is what makes the difference.

Frequently asked questions

Will Free Mobile charge me after I cancel?
It shouldn't. After you cancel, Free Mobile keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Free Mobile.
Does cancelling Free Mobile delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Free Mobile's settings.
How do I know my Free Mobile cancellation worked?
Look for a cancellation confirmation email from Free Mobile and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Free Mobile Assistance. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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