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How to cancel HBO Max

A quick, up-to-date guide to cancelling HBO Max — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if HBO Max bills you after you cancel, you have a refund pack ready. Get notified at launch

Cancel HBO Max in 5 steps

  1. Sign in to HBOMax.com in a web browser.
  2. Click your Profile icon, then Settings (or Subscription).
  3. Open Subscription / Billing Information.
  4. Select Manage Subscription → Cancel Subscription.
  5. Confirm the cancellation and save the confirmation.

What happens after you cancel

You keep watching HBO Max until the end of your current billing period; it won't renew after that.

Subscribed through Apple, Google, or another provider?

HBO Max is often billed through a third party — Apple, Google, Amazon, Roku, or a TV/cable provider. If so, you must cancel through that provider. HBO Max's "who bills you" help page can tell you which one.

Charged after cancelling HBO Max?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from HBO Max — and why documented proof is what makes the difference.

Frequently asked questions

Will HBO Max charge me after I cancel?
It shouldn't. After you cancel, HBO Max keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling HBO Max.
Does cancelling HBO Max delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in HBO Max's settings.
How do I know my HBO Max cancellation worked?
Look for a cancellation confirmation email from HBO Max and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Source: HBO Max Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.