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How to cancel Hotspot Shield

A quick, up-to-date guide to cancelling Hotspot Shield — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Hotspot Shield bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Hotspot Shield in 5 steps

  1. Sign in to your account at hotspotshield.com (Pango/Aura account).
  2. Open 'Subscription' / 'Billing'.
  3. Turn off auto-renewal / select 'Cancel'.
  4. If within 45 days of an annual purchase, request a refund.
  5. Confirm auto-renewal is off.

What happens after you cancel

You keep VPN access until the end of your paid term. Hotspot Shield offers a 45-day money-back guarantee — cancel within 45 days of purchase and request a refund to get your money back. Otherwise turn off auto-renewal before your renewal date.

Subscribed through Apple, Google, or another provider?

If you bought Hotspot Shield through the Apple App Store or Google Play, cancel there; the refund is then handled by Apple/Google.

Charged after cancelling Hotspot Shield?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Hotspot Shield — and why documented proof is what makes the difference.

Frequently asked questions

Will Hotspot Shield charge me after I cancel?
It shouldn't. After you cancel, Hotspot Shield keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Hotspot Shield.
Does cancelling Hotspot Shield delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Hotspot Shield's settings.
How do I know my Hotspot Shield cancellation worked?
Look for a cancellation confirmation email from Hotspot Shield and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Hotspot Shield Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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