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How to cancel HubSpot

A quick, up-to-date guide to cancelling HubSpot — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if HubSpot bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel HubSpot in 5 steps

  1. Sign in at hubspot.com (a super admin cancels).
  2. Open 'Settings' → 'Account & Billing'.
  3. Turn off auto-renewal, or contact HubSpot to cancel — annual commitments run their term.
  4. Give notice before your renewal date.
  5. Get written confirmation and keep it.

What happens after you cancel

HubSpot paid plans are often annual commitments that auto-renew and require notice before the renewal date. Monthly plans cancel before the next charge. You keep access to the end of the paid term, then revert to free tools. Keep the confirmation.

Subscribed through Apple, Google, or another provider?

HubSpot is billed on its website. If you subscribed through an app store, cancel in that store's Subscriptions section instead.

Charged after cancelling HubSpot?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from HubSpot — and why documented proof is what makes the difference.

Frequently asked questions

Will HubSpot charge me after I cancel?
It shouldn't. After you cancel, HubSpot keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling HubSpot.
Does cancelling HubSpot delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in HubSpot's settings.
How do I know my HubSpot cancellation worked?
Look for a cancellation confirmation email from HubSpot and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: HubSpot Knowledge Base. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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