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How to cancel italki

A quick, up-to-date guide to cancelling italki — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if italki bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel italki in 5 steps

  1. Sign in at italki.com from a web browser.
  2. italki works on prepaid credits, not a recurring subscription — you simply stop buying credits.
  3. To turn off any auto-recharge, open 'Wallet' / 'Settings' and disable automatic top-up.
  4. Use or withdraw any remaining italki Credits per their policy.
  5. Keep a record of your balance.

What happens after you cancel

italki isn't a recurring subscription — you buy credits and pay teachers per lesson. There's nothing to cancel; just stop buying credits and turn off any auto-recharge. Remaining credits stay in your wallet per italki's policy.

Subscribed through Apple, Google, or another provider?

italki is paid directly on its website via credits — there's no app-store subscription to cancel.

Charged after cancelling italki?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from italki — and why documented proof is what makes the difference.

Frequently asked questions

Will italki charge me after I cancel?
It shouldn't. After you cancel, italki keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling italki.
Does cancelling italki delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in italki's settings.
How do I know my italki cancellation worked?
Look for a cancellation confirmation email from italki and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: italki Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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