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How to cancel Joyn PLUS+

A quick, up-to-date guide to cancelling Joyn PLUS+ — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Joyn PLUS+ bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Joyn PLUS+ in 5 steps

  1. Sign in at joyn.de from a web browser.
  2. Open 'Mein Konto' → 'Abo' / 'Verwalten'.
  3. Select 'Kündigen' and follow the prompts.
  4. Cancel before your monthly renewal date.
  5. Keep the cancellation confirmation.

What happens after you cancel

You keep Joyn PLUS+ until the end of the current billing period, then it stops renewing. Trials and intro offers convert to the standard price, so cancel before that date. No refund for the current period is typical.

Subscribed through Apple, Google, or another provider?

If you subscribed to Joyn PLUS+ through the Apple App Store, Google Play, Amazon, Roku, or a TV/telecom provider, cancel through that provider instead of on the Joyn PLUS+ website.

Charged after cancelling Joyn PLUS+?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Joyn PLUS+ — and why documented proof is what makes the difference.

Frequently asked questions

Will Joyn PLUS+ charge me after I cancel?
It shouldn't. After you cancel, Joyn PLUS+ keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Joyn PLUS+.
Does cancelling Joyn PLUS+ delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Joyn PLUS+'s settings.
How do I know my Joyn PLUS+ cancellation worked?
Look for a cancellation confirmation email from Joyn PLUS+ and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Joyn Hilfe. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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