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How to cancel Kaspersky

A quick, up-to-date guide to cancelling Kaspersky — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Kaspersky bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Kaspersky in 5 steps

  1. Sign in to My Kaspersky at my.kaspersky.com.
  2. Open 'Subscriptions'.
  3. Turn OFF automatic renewal for your plan.
  4. To cancel and request a refund, contact Kaspersky support and cite the money-back window.
  5. Confirm auto-renewal shows as off and keep the confirmation.

What happens after you cancel

Turning off automatic renewal stops future charges; your protection runs until the current term ends. Kaspersky offers a money-back guarantee window on direct purchases — request a refund through support if eligible.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of at My Kaspersky.

Charged after cancelling Kaspersky?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Kaspersky — and why documented proof is what makes the difference.

Frequently asked questions

Will Kaspersky charge me after I cancel?
It shouldn't. After you cancel, Kaspersky keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Kaspersky.
Does cancelling Kaspersky delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Kaspersky's settings.
How do I know my Kaspersky cancellation worked?
Look for a cancellation confirmation email from Kaspersky and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Kaspersky Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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