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How to cancel Lemonade

A quick, up-to-date guide to cancelling Lemonade — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Lemonade bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Lemonade in 5 steps

  1. Open the Lemonade app or lemonade.com and sign in.
  2. Go to your policy → 'Settings' / message 'Maya' (the assistant).
  3. Request cancellation of your policy (renters, pet, car, etc.) and pick the cancellation date.
  4. Ask about any prorated refund of prepaid premium.
  5. Get a cancellation confirmation and keep it.

What happens after you cancel

Lemonade policies can be cancelled anytime in the app; cancelling stops future premiums and ends coverage from the date you choose. Prepaid premium is typically prorated. Keep the confirmation, and note any open claims first.

Subscribed through Apple, Google, or another provider?

Lemonade bills the premium directly — cancellation goes through the app or website, not an app store.

Charged after cancelling Lemonade?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Lemonade — and why documented proof is what makes the difference.

Frequently asked questions

Will Lemonade charge me after I cancel?
It shouldn't. After you cancel, Lemonade keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Lemonade.
Does cancelling Lemonade delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Lemonade's settings.
How do I know my Lemonade cancellation worked?
Look for a cancellation confirmation email from Lemonade and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Lemonade Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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