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How to cancel Mailchimp

A quick, up-to-date guide to cancelling Mailchimp — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Mailchimp bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Mailchimp in 5 steps

  1. Sign in at mailchimp.com / login.mailchimp.com from a web browser.
  2. Click your profile → 'Account & billing' → 'Billing plans' / 'Monthly plans or credits'.
  3. Select 'Cancel account' or downgrade to the Free plan, and follow the prompts.
  4. Export your audience/contacts first if you're closing the account.
  5. Get a cancellation confirmation and keep it.

What happens after you cancel

Downgrading to Free stops billing but keeps limited access; cancelling/closing the account ends billing and, after a period, deletes your data — export first. Cancel before your renewal date to avoid the next monthly charge.

Subscribed through Apple, Google, or another provider?

Mailchimp is billed on its website (Intuit) — there's no app-store subscription to manage.

Charged after cancelling Mailchimp?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Mailchimp — and why documented proof is what makes the difference.

Frequently asked questions

Will Mailchimp charge me after I cancel?
It shouldn't. After you cancel, Mailchimp keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Mailchimp.
Does cancelling Mailchimp delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Mailchimp's settings.
How do I know my Mailchimp cancellation worked?
Look for a cancellation confirmation email from Mailchimp and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Mailchimp Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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