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How to cancel Malwarebytes

A quick, up-to-date guide to cancelling Malwarebytes — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Malwarebytes bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Malwarebytes in 6 steps

  1. Sign in to your account at my.malwarebytes.com from a browser.
  2. Open 'Subscriptions' and select your plan.
  3. Turn OFF automatic renewal.
  4. To cancel and request a refund, contact Malwarebytes support and cite the 60-day money-back guarantee.
  5. Confirm auto-renewal is off.
  6. Save the confirmation email.

What happens after you cancel

Turning off auto-renewal stops future charges; protection runs until the current term ends. Malwarebytes offers a 60-day money-back guarantee — request a refund through support within the window.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel there instead of at your Malwarebytes account.

Charged after cancelling Malwarebytes?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Malwarebytes — and why documented proof is what makes the difference.

Frequently asked questions

Will Malwarebytes charge me after I cancel?
It shouldn't. After you cancel, Malwarebytes keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Malwarebytes.
Does cancelling Malwarebytes delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Malwarebytes's settings.
How do I know my Malwarebytes cancellation worked?
Look for a cancellation confirmation email from Malwarebytes and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Malwarebytes Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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