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How to cancel Movistar Plus+

A quick, up-to-date guide to cancelling Movistar Plus+ — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Movistar Plus+ bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Movistar Plus+ in 5 steps

  1. Sign in to your account at movistarplus.es, or call Movistar on 1004.
  2. Open 'Mi cuenta' → 'Suscripciones' and select the add-on/plan.
  3. Request 'baja' (cancellation) online or by phone.
  4. Give the required notice; a permanencia commitment may carry penalties.
  5. Keep the cancellation reference (número de baja).

What happens after you cancel

Movistar Plus+ subscriptions and add-ons may carry a permanencia commitment with penalties if you leave early; otherwise standard notice applies. Cancel online or by phone and keep your cancellation reference.

Subscribed through Apple, Google, or another provider?

If your Movistar Plus+ is bundled with your Movistar mobile/fibre, it's managed through your Movistar account. App-store subscriptions are cancelled in that store.

Charged after cancelling Movistar Plus+?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Movistar Plus+ — and why documented proof is what makes the difference.

Frequently asked questions

Will Movistar Plus+ charge me after I cancel?
It shouldn't. After you cancel, Movistar Plus+ keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Movistar Plus+.
Does cancelling Movistar Plus+ delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Movistar Plus+'s settings.
How do I know my Movistar Plus+ cancellation worked?
Look for a cancellation confirmation email from Movistar Plus+ and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Movistar Ayuda. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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