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How to cancel Napster

A quick, up-to-date guide to cancelling Napster — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Napster bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Napster in 5 steps

  1. Sign in at napster.com from a web browser (cancel where you subscribed).
  2. Open 'Account' → 'Subscription' / 'Manage'.
  3. Select 'Cancel subscription' and follow the prompts.
  4. Cancel before your renewal date.
  5. Confirm the cancellation.

What happens after you cancel

You keep Napster until the end of the current billing period, then it stops renewing. Cancel before your renewal date to avoid the next charge. No refund for the current period is typical.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store, Google Play, or a telecom partner, cancel through that provider instead of on napster.com.

Charged after cancelling Napster?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Napster — and why documented proof is what makes the difference.

Frequently asked questions

Will Napster charge me after I cancel?
It shouldn't. After you cancel, Napster keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Napster.
Does cancelling Napster delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Napster's settings.
How do I know my Napster cancellation worked?
Look for a cancellation confirmation email from Napster and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Napster Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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