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How to cancel Netlify

A quick, up-to-date guide to cancelling Netlify — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Netlify bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Netlify in 5 steps

  1. Sign in at app.netlify.com (a team owner cancels).
  2. Open 'Team settings' → 'Billing' / 'Plans'.
  3. Select 'Cancel plan' / downgrade to Starter (Free), and remove any paid add-ons.
  4. Cancel before your renewal date — paid plans bill monthly/annually.
  5. Keep the confirmation.

What happens after you cancel

You keep your Netlify plan until the end of the current billing period, then it reverts to any free tier. Annual plans are prepaid; cancelling turns off the next renewal. Cancel before your renewal date, and export/download anything you need first.

Subscribed through Apple, Google, or another provider?

Netlify is billed on its website. If you subscribed through a reseller or app store, cancel there instead.

Charged after cancelling Netlify?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Netlify — and why documented proof is what makes the difference.

Frequently asked questions

Will Netlify charge me after I cancel?
It shouldn't. After you cancel, Netlify keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Netlify.
Does cancelling Netlify delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Netlify's settings.
How do I know my Netlify cancellation worked?
Look for a cancellation confirmation email from Netlify and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Netlify Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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