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How to cancel The New York Times

A quick, up-to-date guide to cancelling The New York Times — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if The New York Times bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel The New York Times in 6 steps

  1. Sign in at nytimes.com from a desktop browser — cancelling is easiest on desktop, not the app.
  2. Click your profile/account name in the top-right, then choose 'Account', or go to nytimes.com/subscription/manage.
  3. Under your subscription, select 'Cancel subscription'. For some plans the Times routes you to a chat window or phone number to finish.
  4. Decline any retention offers (a discounted rate to stay) to keep cancelling.
  5. If sent to chat or phone, state clearly that you want to cancel, note the date, and ask for a confirmation number.
  6. Confirm you receive a cancellation email and keep it.

What happens after you cancel

Your access continues until the end of the current billing period, then it won't renew. The Times generally does not refund the current period, so cancel before your renewal date. NYT has a reputation for making cancellation slow, so keeping proof of the date matters.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store, cancel under iPhone Settings → your name → Subscriptions. Through Google Play, cancel in the Play Store → Subscriptions. Bundles bought via a third party must be cancelled there.

Charged after cancelling The New York Times?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from The New York Times — and why documented proof is what makes the difference.

Frequently asked questions

Will The New York Times charge me after I cancel?
It shouldn't. After you cancel, The New York Times keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling The New York Times.
Does cancelling The New York Times delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in The New York Times's settings.
How do I know my The New York Times cancellation worked?
Look for a cancellation confirmation email from The New York Times and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: The New York Times Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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