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How to cancel pCloud

A quick, up-to-date guide to cancelling pCloud — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if pCloud bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel pCloud in 5 steps

  1. Sign in at my.pcloud.com from a web browser.
  2. Open 'Settings' → 'Subscriptions' / 'Billing'.
  3. Turn off auto-renewal or select 'Cancel subscription'.
  4. For a Lifetime plan, note it doesn't renew and needs no cancellation.
  5. Cancel before your renewal date and keep the confirmation.

What happens after you cancel

You keep your paid pCloud plan until the end of the current billing period, then revert to the free tier. A Lifetime plan never renews. pCloud offers a refund within a limited window on new purchases. Cancel before your renewal date.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of at my.pcloud.com.

Charged after cancelling pCloud?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from pCloud — and why documented proof is what makes the difference.

Frequently asked questions

Will pCloud charge me after I cancel?
It shouldn't. After you cancel, pCloud keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling pCloud.
Does cancelling pCloud delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in pCloud's settings.
How do I know my pCloud cancellation worked?
Look for a cancellation confirmation email from pCloud and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: pCloud Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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