Home / Guides / Cancel Private Internet Access

How to cancel Private Internet Access

A quick, up-to-date guide to cancelling Private Internet Access — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Private Internet Access bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Private Internet Access in 5 steps

  1. Sign in to your PIA account at privateinternetaccess.com.
  2. Open 'My Account' → 'Subscription'.
  3. Turn off auto-renewal / select 'Cancel subscription'.
  4. If you're within 30 days of purchase, request a refund via support.
  5. Confirm auto-renewal is off and keep the confirmation.

What happens after you cancel

You keep VPN access until the end of your paid term. PIA offers a 30-day money-back guarantee — request a refund within the window. Cancel before renewal to avoid the next charge.

Subscribed through Apple, Google, or another provider?

If you bought PIA through the Apple App Store or Google Play, cancel there; the refund is then handled by Apple/Google.

Charged after cancelling Private Internet Access?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Private Internet Access — and why documented proof is what makes the difference.

Frequently asked questions

Will Private Internet Access charge me after I cancel?
It shouldn't. After you cancel, Private Internet Access keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Private Internet Access.
Does cancelling Private Internet Access delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Private Internet Access's settings.
How do I know my Private Internet Access cancellation worked?
Look for a cancellation confirmation email from Private Internet Access and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: PIA Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

Accessibility

See our Accessibility Statement.