Home / Guides / Cancel PrivateVPN

How to cancel PrivateVPN

A quick, up-to-date guide to cancelling PrivateVPN — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if PrivateVPN bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel PrivateVPN in 5 steps

  1. Sign in to your account at privatevpn.com.
  2. Open 'Account' / 'Subscription'.
  3. Turn off auto-renewal or contact support to cancel.
  4. If within 30 days of purchase, request a refund.
  5. Confirm auto-renewal is off.

What happens after you cancel

You keep VPN access until the end of your paid term. PrivateVPN offers a 30-day money-back guarantee — cancel within 30 days of purchase and request a refund to get your money back. Otherwise turn off auto-renewal before your renewal date.

Subscribed through Apple, Google, or another provider?

If you bought PrivateVPN through the Apple App Store or Google Play, cancel there; the refund is then handled by Apple/Google.

Charged after cancelling PrivateVPN?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from PrivateVPN — and why documented proof is what makes the difference.

Frequently asked questions

Will PrivateVPN charge me after I cancel?
It shouldn't. After you cancel, PrivateVPN keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling PrivateVPN.
Does cancelling PrivateVPN delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in PrivateVPN's settings.
How do I know my PrivateVPN cancellation worked?
Look for a cancellation confirmation email from PrivateVPN and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: PrivateVPN Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

Accessibility

See our Accessibility Statement.