Home / Guides / Cancel Proton

How to cancel Proton

A quick, up-to-date guide to cancelling Proton — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Proton bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Proton in 5 steps

  1. Sign in at account.proton.me from a web browser.
  2. Open 'Subscription' / 'Dashboard'.
  3. Select 'Cancel subscription' / downgrade to the free plan.
  4. Cancel before your renewal date — monthly and annual plans auto-renew.
  5. Confirm the cancellation.

What happens after you cancel

You keep your paid Proton plan (Mail, VPN, Drive) until the end of the current billing period, then revert to the free tier. Proton prorates a refund in some cases if you cancel mid-term. Make sure your data fits the free limits before downgrading.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of at account.proton.me.

Charged after cancelling Proton?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Proton — and why documented proof is what makes the difference.

Frequently asked questions

Will Proton charge me after I cancel?
It shouldn't. After you cancel, Proton keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Proton.
Does cancelling Proton delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Proton's settings.
How do I know my Proton cancellation worked?
Look for a cancellation confirmation email from Proton and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Proton Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

Accessibility

See our Accessibility Statement.