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How to cancel PureGym

A quick, up-to-date guide to cancelling PureGym — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if PureGym bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel PureGym in 6 steps

  1. Sign in to your PureGym account at puregym.com or in the PureGym app.
  2. Go to 'My Membership' / 'Account'.
  3. Select 'Cancel membership' (available for rolling monthly memberships).
  4. Cancel before your monthly payment date — a short notice period before the next Direct Debit applies.
  5. If you're on a fixed-term membership, check the minimum term before it can be cancelled.
  6. Keep the cancellation confirmation.

What happens after you cancel

Most PureGym memberships are rolling monthly with no contract, but you must cancel before your next payment date (a short notice period applies). Fixed-term memberships must run their minimum term. No refund for a payment already taken.

Subscribed through Apple, Google, or another provider?

PureGym bills you directly by Direct Debit. Cancellation is handled in your PureGym account — not through any app store.

Charged after cancelling PureGym?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from PureGym — and why documented proof is what makes the difference.

Frequently asked questions

Will PureGym charge me after I cancel?
It shouldn't. After you cancel, PureGym keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling PureGym.
Does cancelling PureGym delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in PureGym's settings.
How do I know my PureGym cancellation worked?
Look for a cancellation confirmation email from PureGym and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: PureGym Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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