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How to cancel Purple Carrot

A quick, up-to-date guide to cancelling Purple Carrot — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Purple Carrot bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Purple Carrot in 5 steps

  1. Sign in at purplecarrot.com from a web browser.
  2. Open 'My Account' → 'Plans' / 'Account settings'.
  3. Select 'Cancel plan' and follow the prompts.
  4. Cancel before your weekly cut-off — orders lock in several days before delivery.
  5. Confirm you receive a cancellation email and keep it.

What happens after you cancel

Cancelling stops future boxes. You must cancel before your weekly cut-off, or the upcoming box is locked in and charged. Purple Carrot also lets you skip weeks. No refund for a box already processed.

Subscribed through Apple, Google, or another provider?

Purple Carrot bills you directly on its website — there's no app-store subscription to manage.

Charged after cancelling Purple Carrot?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Purple Carrot — and why documented proof is what makes the difference.

Frequently asked questions

Will Purple Carrot charge me after I cancel?
It shouldn't. After you cancel, Purple Carrot keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Purple Carrot.
Does cancelling Purple Carrot delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Purple Carrot's settings.
How do I know my Purple Carrot cancellation worked?
Look for a cancellation confirmation email from Purple Carrot and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Purple Carrot Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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