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How to cancel Storytel

A quick, up-to-date guide to cancelling Storytel — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Storytel bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Storytel in 5 steps

  1. Sign in at storytel.com from a web browser (cancel where you subscribed).
  2. Open 'My Account' / 'My Subscription'.
  3. Select 'Cancel Subscription' and follow the prompts.
  4. Cancel before your renewal date — trials convert automatically.
  5. Confirm you receive a cancellation email.

What happens after you cancel

You keep access until the end of the current billing period, then it won't renew. Storytel's free trial converts to paid, so cancel before it ends. No refund for the current period.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store, Google Play, or a telecom partner, cancel through that provider instead of on storytel.com.

Charged after cancelling Storytel?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Storytel — and why documented proof is what makes the difference.

Frequently asked questions

Will Storytel charge me after I cancel?
It shouldn't. After you cancel, Storytel keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Storytel.
Does cancelling Storytel delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Storytel's settings.
How do I know my Storytel cancellation worked?
Look for a cancellation confirmation email from Storytel and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Storytel Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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