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How to cancel The Sydney Morning Herald

A quick, up-to-date guide to cancelling The Sydney Morning Herald — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if The Sydney Morning Herald bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel The Sydney Morning Herald in 6 steps

  1. Sign in at smh.com.au from a web browser.
  2. Open 'My Account' → 'Manage my subscription'.
  3. Select the cancellation option, or contact the subscription team (13 66 66) if the online flow won't finish.
  4. Decline retention and discount offers.
  5. Cancel before your renewal date — discounted intro rates convert to full price automatically.
  6. Get a cancellation confirmation and keep it.

What happens after you cancel

You keep digital access until the end of the current billing period, then it stops renewing. SMH intro offers convert to full price, so cancel before the intro ends. No refund for the current period is typical.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of on smh.com.au.

Charged after cancelling The Sydney Morning Herald?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from The Sydney Morning Herald — and why documented proof is what makes the difference.

Frequently asked questions

Will The Sydney Morning Herald charge me after I cancel?
It shouldn't. After you cancel, The Sydney Morning Herald keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling The Sydney Morning Herald.
Does cancelling The Sydney Morning Herald delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in The Sydney Morning Herald's settings.
How do I know my The Sydney Morning Herald cancellation worked?
Look for a cancellation confirmation email from The Sydney Morning Herald and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: The Sydney Morning Herald Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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