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How to cancel The Globe and Mail

A quick, up-to-date guide to cancelling The Globe and Mail — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if The Globe and Mail bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel The Globe and Mail in 6 steps

  1. Sign in at theglobeandmail.com from a web browser.
  2. Open 'My Account' → 'Manage Subscription'.
  3. Select the cancellation option, or contact Customer Care (1-800-387-5400) if the online flow won't finish.
  4. Decline retention and discount offers.
  5. Cancel before your renewal date — intro rates convert to full price automatically.
  6. Get a cancellation confirmation and keep it.

What happens after you cancel

You keep digital access until the end of the current billing period, then it stops renewing. Globe and Mail intro offers convert to full price, so cancel before the intro ends. No refund for the current period is typical.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of on theglobeandmail.com.

Charged after cancelling The Globe and Mail?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from The Globe and Mail — and why documented proof is what makes the difference.

Frequently asked questions

Will The Globe and Mail charge me after I cancel?
It shouldn't. After you cancel, The Globe and Mail keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling The Globe and Mail.
Does cancelling The Globe and Mail delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in The Globe and Mail's settings.
How do I know my The Globe and Mail cancellation worked?
Look for a cancellation confirmation email from The Globe and Mail and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: The Globe and Mail Help. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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