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How to cancel TIM

A quick, up-to-date guide to cancelling TIM — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if TIM bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel TIM in 5 steps

  1. Sign in to MyTIM at tim.it, or prepare to send a cancellation (disdetta) by the required method.
  2. Request cancellation via the online flow, PEC/registered email, or recorded-delivery letter.
  3. Give the required notice (typically around 30 days).
  4. Ask about any remaining device instalments or activation-cost recovery.
  5. Request number portability if keeping your number. Keep the cancellation confirmation.

What happens after you cancel

TIM contracts typically require around 30 days' notice, and any remaining device instalments become due. Cancel via MyTIM, PEC, or recorded letter, and port your number if keeping it. Return any leased equipment. Keep the confirmation.

Subscribed through Apple, Google, or another provider?

TIM (Telecom Italia) bills you directly. Cancellation goes through TIM online or in writing — not an app store.

Charged after cancelling TIM?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from TIM — and why documented proof is what makes the difference.

Frequently asked questions

Will TIM charge me after I cancel?
It shouldn't. After you cancel, TIM keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling TIM.
Does cancelling TIM delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in TIM's settings.
How do I know my TIM cancellation worked?
Look for a cancellation confirmation email from TIM and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: TIM Assistenza. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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