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How to cancel Tonal

A quick, up-to-date guide to cancelling Tonal — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Tonal bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Tonal in 5 steps

  1. Tonal's membership is tied to the Tonal home gym — contact Tonal member support to cancel.
  2. Sign in to your Tonal account or call/email member support.
  3. Request cancellation of the membership; note any minimum commitment from your purchase.
  4. Confirm what happens to the hardware's features after membership ends.
  5. Get a cancellation confirmation and keep it.

What happens after you cancel

Tonal's membership unlocks the home gym's guided features; cancelling limits the hardware to a basic mode. Note any minimum commitment from your original purchase. Membership runs to the end of the paid period. Keep the confirmation.

Subscribed through Apple, Google, or another provider?

Tonal bills the membership directly — there's no app-store subscription. Cancellation goes through Tonal member support.

Charged after cancelling Tonal?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Tonal — and why documented proof is what makes the difference.

Frequently asked questions

Will Tonal charge me after I cancel?
It shouldn't. After you cancel, Tonal keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Tonal.
Does cancelling Tonal delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Tonal's settings.
How do I know my Tonal cancellation worked?
Look for a cancellation confirmation email from Tonal and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Tonal Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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