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How to cancel Trello

A quick, up-to-date guide to cancelling Trello — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Trello bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Trello in 5 steps

  1. Sign in at trello.com from a web browser (a Workspace admin cancels).
  2. Open your Workspace → 'Billing'.
  3. Select 'Cancel subscription' / downgrade to Free and follow the prompts.
  4. Cancel before your renewal date — monthly and annual plans auto-renew.
  5. Keep the cancellation confirmation.

What happens after you cancel

You keep the paid Trello plan (Standard/Premium) until the end of the current billing period, then the Workspace reverts to the Free plan. Your boards stay within the free limits. Annual plans are prepaid; cancelling turns off the next renewal. Cancel before your renewal date.

Subscribed through Apple, Google, or another provider?

Trello (Atlassian) is billed on its website. If you subscribed through an app store, cancel there instead.

Charged after cancelling Trello?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Trello — and why documented proof is what makes the difference.

Frequently asked questions

Will Trello charge me after I cancel?
It shouldn't. After you cancel, Trello keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Trello.
Does cancelling Trello delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Trello's settings.
How do I know my Trello cancellation worked?
Look for a cancellation confirmation email from Trello and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Trello Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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