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How to cancel The Wall Street Journal

A quick, up-to-date guide to cancelling The Wall Street Journal — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if The Wall Street Journal bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel The Wall Street Journal in 5 steps

  1. Sign in at wsj.com from a web browser and open 'My Account' → 'Subscription'.
  2. Select the cancellation option, or contact WSJ Customer Service (1-800-568-7625) — full cancellation is often phone/chat-based.
  3. Decline retention and discount offers to continue.
  4. Cancel before your renewal date — intro rates convert to full price automatically.
  5. Get a cancellation confirmation and keep it.

What happens after you cancel

You keep digital access until the end of the current billing period, then it won't renew. WSJ intro rates convert to full price, so cancel before that date, and cancellation may require contacting support. No refund for the current period is typical.

Subscribed through Apple, Google, or another provider?

If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions section instead of on wsj.com.

Charged after cancelling The Wall Street Journal?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from The Wall Street Journal — and why documented proof is what makes the difference.

Frequently asked questions

Will The Wall Street Journal charge me after I cancel?
It shouldn't. After you cancel, The Wall Street Journal keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling The Wall Street Journal.
Does cancelling The Wall Street Journal delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in The Wall Street Journal's settings.
How do I know my The Wall Street Journal cancellation worked?
Look for a cancellation confirmation email from The Wall Street Journal and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: WSJ Customer Center. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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