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How to cancel Webroot

A quick, up-to-date guide to cancelling Webroot — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Webroot bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Webroot in 5 steps

  1. Sign in to your Webroot account at my.webrootanywhere.com.
  2. Open 'Manage' / 'Subscription' and turn OFF automatic renewal.
  3. To cancel and request a refund, contact Webroot support and cite the 70-day money-back guarantee.
  4. Confirm auto-renewal shows as off.
  5. Keep the confirmation email.

What happens after you cancel

Turning off automatic renewal stops future charges; your protection runs until the current term ends. Webroot offers a 70-day money-back guarantee on direct purchases — request a refund through support within the window.

Subscribed through Apple, Google, or another provider?

If Webroot came bundled or through a retailer/app store, manage it there. Direct purchases are managed in your Webroot account.

Charged after cancelling Webroot?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Webroot — and why documented proof is what makes the difference.

Frequently asked questions

Will Webroot charge me after I cancel?
It shouldn't. After you cancel, Webroot keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Webroot.
Does cancelling Webroot delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Webroot's settings.
How do I know my Webroot cancellation worked?
Look for a cancellation confirmation email from Webroot and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Webroot Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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