Charged after cancelling JDate? How to get your money back
You cancelled JDate — and got billed anyway. Here's the step-by-step to dispute the charge and get a refund, and how proof of your cancellation makes it work.
Step 1 — Gather your proof
Collect everything that shows you cancelled before the charge: the cancellation confirmation email from JDate, the date you cancelled, and any screenshots of the cancellation screens. If you used CancelProof, this is already a ready-made refund pack.
Step 2 — Contact JDate directly
Reach out to JDate support, state that you were charged after cancelling, give your cancellation date, and request a refund. Attach your proof. Many wrongful charges are reversed at this stage.
Step 3 — Dispute with your bank or card issuer
If JDate won't resolve it, contact your bank or card issuer and dispute the charge (a "chargeback"). Provide your evidence — the cancellation confirmation and dates. Card networks generally side with a documented cancellation.
Prevent it next time
Set a reminder before each renewal, cancel with time to spare, and document the cancellation as you do it. See how to cancel JDate the right way.
Cancelling something? Keep the proof.
CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.
This guide is general information, not legal or financial advice. CancelProof helps you keep records; it does not guarantee a refund or dispute outcome.