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How to cancel Equinox

A quick, up-to-date guide to cancelling Equinox — and keeping proof that you did, in case you're charged anyway.

Before you click cancel: the moment you cancel is exactly when proof matters. CancelProof records your cancellation — the pages, the clicks, the confirmation — so if Equinox bills you after you cancel, you have a refund pack ready. Add to Chrome — Free

Cancel Equinox in 5 steps

  1. Review your Equinox membership agreement for the required notice period (often 45 days) and any commitment term.
  2. Submit a written cancellation request to your home club's membership office (in person or by the method your agreement specifies).
  3. Equinox generally does not accept cancellation by phone or app — it must be in writing.
  4. Give the full notice period; you're billed through it.
  5. Get written confirmation of the cancellation date and keep it.

What happens after you cancel

Equinox typically requires written notice (commonly 45 days) delivered to your home club, so you're billed for at least one more cycle. Commitment memberships must complete their term. Keep the written confirmation. No refund for dues already charged.

Subscribed through Apple, Google, or another provider?

Equinox bills you directly. Cancellation must be submitted in writing to your home club — not through any app store.

Charged after cancelling Equinox?

It happens more than it should. If a charge lands after you cancelled, here's how to get your money back from Equinox — and why documented proof is what makes the difference.

Frequently asked questions

Will Equinox charge me after I cancel?
It shouldn't. After you cancel, Equinox keeps your access until the end of the billing period you've already paid for, then stops billing. If a charge still appears, see our guide on being charged after cancelling Equinox.
Does cancelling Equinox delete my account?
No. Cancelling stops future billing but usually keeps your account so you can return later. Deleting your account is a separate action in Equinox's settings.
How do I know my Equinox cancellation worked?
Look for a cancellation confirmation email from Equinox and check that your account shows the plan ending. Keeping that confirmation — an email or a screenshot — is your proof if there's ever a dispute.

Cancelling something? Keep the proof.

CancelProof records your cancellation automatically — so if you're charged anyway, you're covered.

Add to Chrome — Free

Source: Equinox Support. Steps can change — always confirm on the official page.

CancelProof documents your cancellation; it does not cancel anything for you and is not legal advice.

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